The answers to your most commonly asked questions from our LinkedIn series of Q & A
HAVE QUESTIONS ABOUT OUR SERVICES?
While we believe that sharing this equation about how we determine our selections as being one of our competitive advantages that cannot be shared, one thing we can share is that our competition cannot touch our success rate.
About 90% of all of our new application submissions come from superintendent traffic to our website. Only about 20% of applicants get to a first interview and less than 10% get a second interview. Yes, we're that tough.
New clients go out of their way lamenting about experiences they've had with the supers provided to them by "other companies." One of the biggest issues with our competition is that the people who select their supers have never been in the field, never worked as a superintendent, a PM or a construction executive; they're usually recruiters who simply don't know what to look for and what specific questions to ask, and more importantly, the manner in which those questions are answered by the prospect.
Many of our supers are re-assigned to the same GC's to work on subsequent projects for them, In fact, 2/3rd's of our existing business involves our clients requesting supers they've already worked with.
Much goes into how we select our new team member, however, the vast majority of the supers on our roster have tenure with us and are proven. When the time comes that we expand our roster however, rest assured that we only choose supers who will represent us and our GC's professionally and effectively.
TOP QUESTION #4
Q: Where do you find, and how do you choose your superintendents?
Supers On Demand is a turn-key service that also happens to be all-inclusive. For any project a client needs a super for, they’re charged one, bi-weekly fee. This fee covers all of the following:
Our superintendent’s salary
Their daily per-diem
Their lodging costs (when applicable for traveling supers; we handle all lodging)
All costs for the use of the super’s cell phone and the use of their vehicle
All costs for local commuting and project errands
We cover everything under one umbrella fee and remove the need of our clients from having to be involved with any administrative or operational aspects of getting a properly qualified and experienced super on their jobsite. Truly, turn-key.
Once our clients have used one of our supers on their first project with us, all future superintendent requests become what we consider to be an “overly simplified” process. All of our existing GC’s quickly get into a routine with us by simply calling or emailing us and providing us the following:
Project name & construction category (required for us to provide a super with the specific experience necessary for the type of project that’s being done)
Project location (city & state)
Start date (estimated start dates are acceptable; we understand how that goes)
Project duration (10 weeks minimum up to 18 months)
And that’s it, hand us the ball and we run with it. All Supers On Demand clients are always free to screen and interview the supers we present on a conference call with our staff.
TOP QUESTION #2
Q: How does the service work?
A: There's a number of factors that go into selecting the superintendents we have on our roster. With nearly 100 supers on our roster as of September ‘23, we already have direct experience with the vast majority of the supers on our roster. However, when we add a super to our team we look for specific criteria that cannot be found on even the best drafted resumes. All selections are hand-picked and scrutinized by our founder and directors who understand the individual characterizations that distinguish under-performing supers from supers who just perform, project after project.
All Supers On Demand superintendents fly the flag of the GC's who hire us to super their projects. Our supers represent our GC's, not Supers On Demand when they're in the field. Most of our GC's assign our men their own company email address, company shirts, and some even assign them a company iPad even though all of our supers have their own iPads/laptops.
Although the representation question is one of the more common questions we're initially asked, every GC has their own specific questions they need answers to before using one of our supers, and we're always happy to provide as many details as necessary. We've made our service easy, by design. This is what we do, and we do it better than anyone else, so contact us and see why we're the industry leader for contract, and contract-to-hire, commercial construction superintendents.
TOP QUESTION #1
Q: Do your superintendents work as 'Supers On Demand' supers when they're on a jobsite, or do they represent the GC they're working for?
A: The GC!
A: Our service is quite simple and that’s precisely how we designed it to be. Ease of use was critical to us because ease of use is what our GC’s need.
Our all-inclusive, flat fee service charge is in line with current commercial superintendent salary standards, however, that can vary based on geographic location and experience. Supers On Demand does its best to be sure that wherever a client needs a super we will guarantee that our fees are always in line with what’s customary and will fit comfortably in most GC’s General Conditions budget.
We certainly know first-hand from what our clients tell us about our pricing, and in comparison to other companies they’ve previously done business with, we come in 15-20% lower while also providing better quality superintendents. Having a cost-effective competitive advantage has been a key to our growth. Cost, along with our ability to provide a high quality, turn-key service, has allowed us to become the industry leader.
Comprehensive pricing quotes can be furnished upon request. Fill out our form below or call us directly.
TOP QUESTION #3
Q: What’s the cost for having a Supers On Demand super on a jobsite?
A: Pricing varies slightly, but our supers are provided on a flat-fee basis. With Supers On Demand, our GC's don’t have to manage the payroll burden costs & time invested with a new hire being added to company payroll.
SUPERS ON DEMAND, INC.®
If you need any further questions answered, don't hesitate to reach out below and we will get in touch with you with customized solutions that meet your specific supervision needs!
750+ projects completed since September of 2018
107 superintendents on staff (9/23/24)
Services available anywhere in the lower 48
Supervision for all sub-categories of commercial construction offered
Flat-fee pricing, simple, easy, hassle-free with no hidden costs
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*New clients may also send a descriptive email expressing the particulars of their project needs to: info@supersondemand.com We always respond within a few hours of contact.
As all of our clients know, we’re here to answer your calls & Emails.